What makes you stand out? That is the question and the mystery to most home business owners. It’s this unique something that creates interest and creates your success. Finding this Unique Buying Point is a lot like finding the needle in a haystack. Not only are you completely enamored with your business idea anyways, but you can find yourself choosing a multitude of things to showcase to prospective customers. This isn’t efficient, and it doesn’t work. While they may all be true, it’s only going to take one to get that customer’s business. It all starts with adding value to your product or service. And while you’ve already learned about that, let’s dig a little deeper about why you’re doing this. In order to create a Unique Selling Point (UBP), you have to be absolutely different from the others that you are competing with. What makes you different? What is the one thing that you can offer that NO ONE else can? That’s your Unique Selling Point. It might be something intangible, like a speedier response and delivery of the item. It could be a standard pricing for shipping and delivery. Maybe you don’t charge for shipping at all. That’s the thing that you want your customers to know and remember about you when they see advertising from your competitors. Create an idea in your head, one word that defines you and your business. Think of something specific and then make sure that your customers know that word or phrase. Target that idea in advertising and in your product presentation. Use the UBP to sell your image and your business. But what if you can’t think of just one thing? Well, that might mean that you’re not focusing your business. Are you trying to attract too large of an audience? While you may reach a whole bunch of people, that doesn’t mean they are listening. Like the idea of finding a niche market, you also want to create a ‘niche’ product via the creation of a USP. Your Unique Selling Point is a great way to start plans for marketing and advertising. Find it and take hold of it. Shine it up and show it to your intended customers. See if it works by asking your previous customers how they perceive your service. The UBP is the right answer to hear. AVOIDING TEMPTATION As a new business owner and manager, it might seem that success doesn’t come fast enough or in big enough spurts. You want everyone to be buying everything right now. But let’s stop for a minute. Are you making a profit? You want to go through your costs and profits to see if you are creating an upward trend of growth and sales to get an accurate picture of your present success. Look at your numbers. Okay, so you’re making money and you’re doing well. Success can be a double bladed sword. Although this is good that you are making money, you might think that if you’re making this much money now, why not change some things and make more? It sounds like it MIGHT work, but then again, why fix it if it isn’t broken? A lot of business owners will try to increase their profits by changing their advertising. They decide that there are more people to reach or something that will work even better. And since they’re doing well right now, why not? What usually happens is that they decide to try something so new and wonderful that their previous audience feels like their needs have been ignored or forgotten. And thus, you end up alienating them, even though you just wanted to show them that you were still exciting and useful. There is something to be said for changing it up every now and then, but in terms of the overall goal and message, you don’t want to veer too far from success. It will take a long time to bore your audience when they’re willing to listen. It’s when you change your message that you’ll begin to push them away. If you make subtle alterations, keeping the original intent in mind, you’ll be able to keep everyone happy. Of course, a lot of businesses also fail in terms of not having enough patience for their marketing plan. Success does not generally happen instantaneously, so you will have to wait for results. Changing your advertising repeatedly (like changing your prices) only demonstrates a lack of professionalism and a tendency to fickleness. And neither of those are messages that you want to relay to your customers. Avoid the temptation to continuously change your advertising because of a slight decline in sales. It’s the big changes in profits that should spurn big changes from your end. |